Pindrop identified Meta Muse calls by their two AI voices
Pindrop found that the Muse call volume in week 4 was 8 times the volume in week 1.
Pindrop found that BotStopper can identify calls from Muse, a personal AI agent from Meta. The first Muse call was on September 9. This was one week before Meta told of a beta for the calls that Muse makes. Pindrop added the two Muse voices, Brett and Hailey, to its AI Voice Consortium. Some customers mark Muse calls as fraud. Other customers mark them as not fraud.
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