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Scaled Cognition launches Voice at $9 for each million characters

The company says Voice reads account numbers and addresses more correctly, but it gave no test results.

Claimed, not confirmed

Scaled Cognition, a vendor of customer support AI, launched Voice. Voice is a text-to-speech model: it changes written text to spoken audio. The company says it reads account numbers, addresses and other information more correctly than rival services, and at a lower cost. Hosted use costs $9 for each million characters, and self-hosting costs $1.

How it works

Voice finds the meaning of a sentence before it speaks. For example, it reads “Pay 1/2 by 1/2” as “pay half by January second”. It has more than 25 languages and voice cloning, which copies the voice of a person. Firms use it through an API (a software connection) or on their own servers.

The numbers

Self-hosting costs $1 for each million characters, without servers. The company estimates about $13 with servers at high use. It says other hosted voices cost $35 to $100. It claims 70 milliseconds from text to the start of voice.

What is not known

The company offers a blind listening test. First feedback favored Voice, but the company gave no sample sizes or results. At low use, self-hosting can cost more than the hosted price. The company did not name the rivals in its price claim.

Insight: Rivals show scores and this launch shows none

Artificial Analysis, a test group, ranks Fish Audio Drama 3 Preview at 93.2% for pronunciation, more than Eleven v4 at 91.7%. Scaled Cognition gives a price and a blind test with no results. This looks like a fight on price and on correct voice output, with no public score at this time. Run your own test before you buy.

Sources

  1. Scaled Cognition targets customer service with low-cost voice modelsiliconangle.com
AI MATTER · NEWS · AI MATTER · NEWS ·20 OCT2026

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